FAQ’s
Most Frequently Asked QuestionsShopping Basics
are you available in stores?
Yes we are.
You can find us in the following locations:
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You can find us in the following locations:
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What Shipping Methods Are Available?
We currently only offer one shipping method which takes 4-7 Business Days for delivery.
Payments
What Payment Methods Are Accepted?
We accept all major credit/debit cards as well as Apple Pay, GPay and PayPal.
We also participate with Shopify's Installment Plan.
Do you charge sales tax on any item?
Yes, we are required to collect sales tax calculated based on the country and state the purchase was made.
Shipping & Returns
I want to return my purchase! What do I do?
As we mention throughout our website and Policies, we do not offer refunds, but we can and will provide exchanges if you decide to acquire a different STABLE product.
How can I get an exchange?
To begin an exchange process, please email us at custserv@stablepacks.com along with the reason for exchange.
We will get back to you with further instructions.